Introduction
At BrightStorm, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and disclose information when you use our services on brightstorm.com.my. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and shipping address.
- Transaction Information: Details of purchases, payment information (handled securely by our payment providers), and order history.
- Usage Data: Information about how you interact with our website, such as pages viewed, time spent, and products clicked.
- Technical Data: IP address, browser type, and version, device type, and operating system.
2. How We Use Your Information
We use your data to improve your shopping experience and provide our services effectively. Your data may be used for:
- Processing and fulfilling orders, including shipment and notifications.
- Improving our website and customer service experience.
- Marketing purposes, such as sending promotions and newsletters if you have opted in.
- Internal analytics to assess site performance and identify customer preferences.
3. Legal Basis for Processing
We collect and use your personal data based on the following legal grounds:
- Consent: For marketing communications, we only process data if you provide consent, which you may withdraw at any time.
- Contract: To fulfill and manage orders and provide you with customer support.
- Legitimate Interests: To improve and personalize your experience and maintain the security of our website.
4. Data Retention
We retain your data only as long as necessary for the purposes set out in this policy or as required by law. Personal data related to transactions is kept for record-keeping purposes in compliance with applicable tax and financial regulations.
5. Disclosure of Your Information
We may share your personal data with:
- Service Providers: For payment processing, shipping, and customer support services.
- Legal Authorities: If required by law, to comply with legal obligations or in response to a court order.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
6. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Our website uses SSL encryption, and we store data on secure servers. However, please be aware that no online platform is entirely risk-free.
7. Your Rights
Depending on your location, you may have the right to:
- Access your data and request corrections.
- Object to data processing for marketing purposes.
- Request deletion or restriction of your personal data.
- Withdraw consent for data use at any time.
To exercise these rights, please contact us at contact@brightstorm.com.my
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience. Cookies help us understand site usage and customize content. You can disable cookies through your browser settings, but this may affect your experience on our site.
9. Third-Party Links
Our website may contain links to third-party sites. This Privacy Policy applies only to data collected on brightstorm.com.my. We are not responsible for the privacy practices of other sites and recommend reviewing their policies.
10. Policy Updates
We may update our Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly to stay informed.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: contact@brightstorm.com.my
BrightStorm